Find answers to our most frequently asked questions

Many major cities have a convention bureau to promote their cities as places to hold conferences, conventions and other business events. Auckland Convention Bureau (ACB) promotes Auckland as a premier global events destination and supports event planners in delivering a world-class experience for delegates.

Learn more about ACB.

Hosting conventions in Auckland is good for the city’s economy and global reputation. ACB is a division of Auckland’s economic growth agency, Tātaki Auckland Unlimited, which carries out many activities that promote and encourage the growth of Auckland’s economy. This enables us to offer our services to business event planners for free.

Find out more about our free services.

Our role is to advocate for and grow Auckland as a business event destination and, in turn, grow our economy. As part of this commitment, we offer expert services and advice to event planners and advocate for the event industry.

Our services are free and include helping you with business event and conference planning, bidding to bring an international conference to Auckland, incentive travel, networking and events, and advice and assistance with choosing venues, accommodation, activities and services. 

Learn about our free services. 

No, we don’t make commissions from any events.

We do work with a number of preferred suppliers in the Auckland region. They are local businesses that support or contribute to the events industry, such as caterers, hotels and venues. However we work with as many Auckland suppliers as we need to for the best outcome – whatever the client wants, we will find a way to fit their brief, whether they are a preferred supplier of ours or not.

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While we don’t actually plan your event for you, we offer support for your planning every step of the way. We’ll put you in touch with companies that can take on the planning and organisation of your entire event.

In most cases, event planners seek information and advice from us but make the final decisions themselves, based on budget and requirements. On making a decision, we can place any bookings on your behalf and provide you with free brochures, guides and maps for when your delegates arrive in Auckland. We can also arrange an on-site information and bookings desk during the event.

International conferences and events can bring lots of benefits to a city, and many cities – including Auckland – often compete to host these events. ‘Bidding’ is when an individual, company or association competes to host an event in a particular city. This involves preparing professional bid documents, including lobbying material and letters of support from relevant bodies.

The bidding process can seem complicated, but ACB does this every day and we are here to help anyone who wants to bring an international event to Auckland.

See more about international bidding.

We work with you to arrange and book an incentive trip to suit your needs. From gathering quotes and information about travel, to booking accommodation and activities on your behalf – we’re here to help. We know Auckland inside out, so we can also help you choose from the huge range of experiences our city has to offer.

Incentive trips can be for more than one employee and for as many days as you would like.

Check out our itinerary inspiration

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